Nespresso Troubleshooting CitiZ
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First use or after a long period of non-use
First use or after a long period of non-use
- Remove the plastic film from the drip grid.
- Rinse the water tank before filling with potable water.
- Place a container(min. 1 L) under coffee outlet.
- Plug into mains.
- Press the Espresso or Lungo button to activate the machine.
- Blinking Lights: heating up (25 sec.)
Steady Lights: ready - Press the Lungo button to rinse the machine. Repeat 3 times.
- Rinse Aeroccino.
Energy saving mode
Energy saving mode
- To turn the machine on either press the Espresso or Lungo button.
- To turn the machine off before automatic Power Off mode. press both the Espresso and Lungo buttons simultaneously.
- With machine being turned off. press and hold the Espresso button for 3 seconds.
- The Espresso button will blink to indicate the current setting.
- To change this setting press the Espresso button: One time for power off mode after 9 minutes One more time for power off mode after 30 minutes.
- To exit the energy saving mode press the Lungo button for 3 seconds.
Coffee Preparation
Coffee Preparation
- Rinse then fill the water tank with potable water.
- Press the Espresso or Lungo button to activate the machine.
- Blinking Lights: heating up (25 sec.).Steady Lights: ready
- Lift the lever completely and insert a Nespresso capsule.
- Close the lever and place a cup under the coffee outlet.
- Press the Espresso (40 ml) or the Lungo(110 ml) button to start. Preparation will stop automatically. To stop the coffee flow or top up your coffee. press again.
- Remove the cup. Lift and close the lever to eject the capsule into the used capsule container.
Programming the water volume
Programming the water volume
- Turn the machine on and wait for it to be in ready mode (steady lights).
- Fill the water tank with potable water and insert a Nespresso capsule.
- Place a cup under the coffee outlet.
- Press and hold the Espresso or Lungo button.
- Release button once the desired volume is served.
- Water volume level is now stored.
Milk froth preparation
Milk froth preparation
- https://www.nespresso.com/shared_res/machineassistance/images/icon/VELVETY-MILK-FROTH-W.png
- Fill milk frother up to one of the two max level.
- Place the lid on the Aeroccino. For a hot preparation. briefly press button to start. Button lights up Red. Takes approx. 70-80 sec. For cold milk froth. keep button pressed for approx. 2 seconds. Button lights up Blue. Takes approx. 60 sec.
- Clean after each preparation. Only use non abrasive cloth. never use a brush. Jug is water proof. Do not put in dishwasher.
Emptying the system before a period of non-use and en for frost protection. or before a repair
Emptying the system before a period of non-use and en for frost protection. or before a repair
- To enter the emptying mode. press both the Espresso and Lungo buttons to turn the machine off.
- Remove the water tank and open the lever.
- Press both the Espresso and Lungo buttons for 3 seconds.
- Both LEDs blink alternatively.
- Close the lever.
- Machine switchesoff automatically.
- Empty and clean the used capsule container and drip tray.
Reset to factory settings
Reset to factory settings
- With machine being turned off. press and hold down the Lungo button for 5 seconds.
- LEDS will blink fast 3 times to confirm machine has been reset to factory settings.
- LEDs will then continue to blink normally. as heating up. until ready.Steady lights: machine ready
- Factory settings: Espresso Cup: 40 ml. Lungo Cup: 110 ml.Power Off mode: 9 min.
Descaling
Descaling
- Remove the capsule and close the lever.
- Empty the drip tray and used capsule container.
- Fill the water tank with 0.5 L of potable water and add 1 Nespresso descaling liquid sachet.
- Place a container (min.volume 1 L) under the coffee outlet.
- To enter the descaling mode. while the machine is turned on. press both the Espresso and Lungo buttons for 3 seconds.
- Both LEDs blink.
- Press the Lungo button and wait until the water tank is empty.
- Refill the water tank with the used descaling solution collected in the container and repeat step 4 and 6.
- Empty and rinse the water tank. Fill with potable water.
- When ready. repeat step 4 and 6 to now rinse the machine. Repeat twice.
- To exit the descaling mode. press both the Espresso and Lungo buttons for 3 seconds.
- The machine is now ready for use.
Cleaning
Cleaning
- Clean the coffee outlet regularly with a soft damp cloth.
- Maintenance unit can be removed in separate pieces for easy cleaning.
No light indicator.
- Check the mains. plug. voltage. and fuse. In case of problems. call the Nespresso Club.
No coffee. no water.
- First use: fill water tank with warm water (max. 55° C) and run through machine according to instructions on page 7.
- Water tank is empty.Fill water tank.
- Descale if necessary; see Descaling section.
Coffee comes out very slowly.
- Flow speed depends on the coffee variety.
- Descale if necessary; see Descaling section.
Coffee is not hot enough.
- Preheat cup.
- Descale if necessary.
Capsule area is leaking (water in capsule container).
- Position capsule correctly. If leakages occur. call Nespresso.
Irregular blinking.
- Send appliance to repair or call Nespresso.
No coffee. water just comes out (despite inserted capsule)
- In case of difficulties. call Nespresso.
Aeroccino does not start.
- Be sure to position the jug correctly on a clean base. Be sure to attach the whisk to the jug correctly
Quality of milk froth not up to standard.
- Be sure to use whole or semi-skimmed milk at refrigerated temperature (about 4-6° C). Be sure to use the appropriate whisk and the jug is clean.
Red Button blinking.
- The appliance is too hot. Rinse it under cool water
- Whisk is missing
- Not enough milk. Fill milk frother up to one of the two "max" level.
Milk Overflows.
- Be sure to use the appropriate whisk and check the corresponding indicator level.
Specifications
Weight4.6 Kilogram
Removable water tank1 litre
Dimension (WxDxH)23.7 X 27.7 X 37.2 cm
Pressure19 bar
Automatic power offafter 9 mins
Used capsules container capacity 10
Warranty2 year
