Machine is OFF. Press POWER button to turn machine ON.
Check the outlet: plug. voltage. fuse.
No coffee. no water. unusual coffee flow.
Check if the water tank is correctly positioned. if empty. fill with fresh. potable water.
Descale the machine. if necessary.
Coffee is not hot enough
Preheat cup using hot water button.
Descale the machine. if necessary.
The capsule lever does not close completely.
Empty the capsule container.
Check that capsules aren't blocking inside the machine. (Note: do not place fingers inside the machine)
Leakage (water under the machine).
Empty drip tray if full.
Check drip tray is securely inserted.
If problem persists. call Nespresso.
No coffee flow. water goes directly into the capsule bucket (despite inserted capsule).
Ensure capsule lever is closed.
Empty capsule bucket and check that no capsule is blocked inside the machine. (NOTE: do not place fingers inside the machine). If problem persists. call the Nespresso.
Display is dim and hard to see/read.
Screen brightness is set on a low setting.
Press POWER button to turn ON.
Adjust the screen brightness setting. Navigate to Menu and select Screen Brightness.
Fill Water Tank prompt remains on screen (water tank is full).
Check if the water tank is correctly positioned.
If problem persists. call Nespresso.
Descale alert is displayed.
Descale the machine.
Navigate to the Menu and select Descale. Follow on-screen prompts.
Machine is ON but ceases to operate
Power machine off by holding START/CANCEL.
Wait 60 minutes and press POWER button to turn machine ON.
If problem persists. call Nespresso.
Touchscreen is not working.
Press POWER button to turn machine OFF. Press POWER button again to turn machine ON.
If problem persists. call Nespresso.
Touch screen is in instore mode.
To exit instore mode. press POWER button to turn machine OFF. Press POWER button again to turn machine ON.
Milk steam cycle does not start.
Check if the water tank is correctly positioned. if empty. fill with fresh potable water.
Check steam tip for any blockages and ensure wand is lowered.
Quality of froth not up to standard.
Be sure to use pasteurised whole or semi-skimmed milk at refrigerated temperature (about 4-6 °C / 39-43° F). For a better result. the milk should be newly opened.
Check the milk froth setting.
Use the provided milk jug.
Clean both the milk jug and steam wand after each use.
Complete Steam Wand Cleaning Cycle. Navigate to the Menu and select Clean Steam Wand. follow the on-screen prompts.
Steam is very wet.
Use fresh. potable water. Do not use highly filtered. demineralised or distilled water.
Milk overflows.
Fill jug with appropriate milk volume. DO NOT fill above the MAX level.
Minimum and maximum levels are marked on the inside and outside of the jug.
To stop overflow. either reduce the initial volume of milk and/or reduce the froth level. This varies depending on milk type.
Milk system does not start.
Use the milk jug provided.
Check the milk jug is positioned correctly on the milk jug temperature sensor in the drip tray.
Check the temperature sensor in the drip tray is dry and clean.
Decrease the milk temperature setting
Milk temperature is not hot enough.
Preheat cup.
Use the provided milk jug.
Check the milk jug is positioned on the temperature sensor in the drip tray.
Increase the milk temperature setting.
Check the steam tip for blockages.
Clean Steam Wand alert is displayed.
Clean the steam wand.
Navigate to the Menu and select Clean Steam Wand. Follow the on-screen prompts.
Specifications
Weight6.65 Kilogram / 14.7 lbs
Removable water tank2 litre / 68 fl.oz
Dimension (WxDxH)25.1.0 x 49.9 x 41.8 cm / 9.8 x 19.6 x 16.5 in
Pressure19 bar / 1.9 MPa
Warranty2 years
Livraison gratuite partout au Maroc
Paiement à la livraison disponible
Retour et annulation gratuits
Contactez nous 0801 00 77 02
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